Privacy Policy Balkan Arthroscopy

The management and protection of the personal data of the visitor / user of the services of Balkan Arthroscopy is subject to the relevant provisions of the European legislation (EU Regulation, 2016/679) for the protection of the individual and the protection of personal data. In any case, Balkan Arthroscopy reserves the right to change the terms of protection of personal data after informing visitors / users and within the existing or possible legal framework. Use / visit implies acceptance of these terms.

1.     What data do we collect?

Identification data: Name and surname

Contact details: Online address.

Interaction data with electronic services: IP address, Cookies information about the browser, demographic data (e.g. language), device data, etc. which do not identify you immediately..

2. Where does the data come from?

The above personal data is collected from the Balkan Arthroscopy contact form and exclusively on your own initiative.

3. Why do we collect and process data?


Balkan Arthroscopy collects and uses personal data only to the extent that it is necessary to meet the purposes for which it acquired it.

Balkan Arthroscopy may use your personal data for certain purposes or for any of the following purposes:

• Social networking features – to offer you a number of social networking features.

• Answers to questions you ask us through the contact form.

4. How long do we keep your data?


The data you provide to us will be kept in our file until you ask us to delete it.

5. Who has access to your personal data?


Balkan Arthroscopy is solely responsible for the processing of your data.

6. Where can you go for any issues related to the processing of your personal data?


To the Data Protection Officer at the following email address:

7. What are your rights and how can you exercise them?


You have the right to know which personal data you are dealing with, which we respect and process, as well as their origin.

You have the right to request the correction and / or completion of these, so that it is complete and accurate.

You also have the right to lodge a complaint with the Personal Data Protection Authority ( if you feel that you and your rights are being infringed in any way.

We will take every possible measure to satisfy your requests and we will respond to you within thirty (30) days, and only if this is not possible, we will inform you of the necessary extension of the above deadline, which will not exceed sixty ( 60) extra days. The exercise of the rights is free of charge, however, there may be a charge only in cases of proven abuse that will entail additional management costs for us.


We use cookies to improve the operation of the website, your proper browsing, your easy connection and your smooth movement in its individual pages. At the same time, cookies allow us to present you advertising & training content related to your interests and needs.

Also, cookies help us analyze how visitors use our site, how they browse and what they find difficult. This way we can constantly optimize the operation of the site and deal with any problems that may arise.

All the information collected from these cookies is used only to improve your own shopping experience, the structure and content of the website, and their use is compatible and in line with the requirements of the GDPR Regulation (E.E. 2016/679).


Cookies are pieces of information in the form of very small text, stored in the browser you use on the PC on your Smartphone & tablet (Chrome, Mozilla Firefox, etc.), helping the more efficient operation of our site. Cookies in no way cause harm to users’ computers or files stored on them. The information stored in cookies is used for identification and optimization purposes.


I) Necessary Cookies

They allow the basic functions of the site to be performed, such as adding products to the cart, electronic payment and storing products on the wish-list. Without these absolutely necessary Cookies, the smooth operation of the site is directly affected, but your personal browsing experience is also degraded, since basic e-commerce functions are malfunctioning.

II) Performance cookies

Performance cookies collect information about how visitors use the website. They allow us to see which pages they visit most often or show us if they have a problem navigating. These cookies do not collect information that identifies the visitor. All the information collected by these cookies is cumulative and is only used to improve the way our site works.

III) Functionality cookies

These cookies “memorize” your preferences when browsing our site, so we can suggest the right products based on your needs. With these cookies you enjoy a personalized version of our website so you can easily find what you are looking for.

V) IV) Advertising cookies

These cookies are used to provide ads that are more relevant to you and your interests. They are also used to send targeted advertising or bids to limit bulk, spam, and nonsensical advertising. They also help us measure the effectiveness of ad campaigns.

V) Cookies Analytics

ΕThey are a subset of functionality cookies and allow us to evaluate the effectiveness of the various functions of our site, so that we can constantly improve the experience we offer you.


Third-party vendors, including Google, may display the Company’s advertisements on Internet sites.
Third-party vendors, including Google, may use cookies to update, optimize, and display ads based on a user’s previous visit to our website.
The website may also take advantage of cookies from a previous visit to its website for repeat marketing.

You can set your Browser to notify you each time a cookie is downloaded and you decide to download or discard it. In this case, keep in mind that you may not be able to make the most of it.

Our page may use the functions of Google Analytics for display ads (eg, repetitive marketing, Google Web Site References, Doubleclick Campaign Manager integration, and Demographic and Interest Reports).

Using Advertising Settings, visitors can opt out of Google Analytics for promotional ads and customize Google Advertising Network ads.

The Website complies with Google AdWords Advertising Policy and restrictions on sensitive categories and:

Uses repetitive marketing with Google Analytics for online advertising.

The website and third party suppliers, including Google, use a cookie from the original manufacturer (such as the Google Analytics cookie) and a third-party cookie (such as the DoubleClick cookie) to update, optimize and display ads, according to previous visits. some users on its website.

Our website and third party suppliers, including Google, use the cookie of the original manufacturer (such as the Google Analytics cookie) and the cookie of the third party (such as the DoubleClick cookie) to perform reports on how page ads, other uses for advertising services and interactions with these ads and advertising services are related to visits to the site.

The Website may use the data from Google’s interest-based advertising or shared third-party data (such as age, gender and interests) with Google Analytics.

We reserve the right to change this cookie policy at any time. Please locate the point “Last update” item at the top of this page to see when this Cookies Policy was last revised. Any changes to this Cookies Policy will take effect as soon as the revised Cookies Policy becomes available on the Website.

Third-party advertisers and other businesses we work with may use their own cookies to collect information about your activities on our Website. We do not control these Cookies.